Night Auditor
Company: Springhill Suites Oceanside
Location: Oceanside
Posted on: August 4, 2022
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Job Description:
Why us?
SpringHill Suites by Marriot is located in downtown Oceanside.
Honoring fun, hip and community, we have a keen attention to detail
and pride ourselves on being unrivaled hosts to guests from all
reaches.
Job Overview
Audit, balance and report on the various areas of the hotel (e.g.
food and beverage outlets, rooms/front desk, gift shop, etc.) to
provide accurate, timely information and to ensure company and
Hotel policies and procedures are followed and to prevent fraud.
Responds in a professional and courteous manner to arriving,
departing and in-house guests by providing accurate and timely
information and services. Responds to telephone and in-person
inquiries regarding reservations, hotel information and guest
concerns.
Responsibilities
-Audit, balance and report on all food and beverage outlets (e.g.
restaurants, lounges, banquets, room service) cash and credit
operations to include but not limited to checks, over/short
figures/tally sheets, deposits, counts, house charges, promotional
materials, postings, etc. and reset all registers to ensure
accurate, timely information.
-Audit, balance, post and report on the front desk to include but
not limited to; room charges, phone calls, zero balance folios,
corrections, adjustments, taxes, disputed charges, over/short
figures, deposits, etc., to ensure accuracy and verify proper cash
handling procedures are followed.
-Audit, balance and prepare, verify and report on Room information
to provide rooms management with a picture of how they are
performing. Prepare and input statistics and income journal sheets
for preparation of daily reports.
-Balance and close all bank ticket codes, daily.
-Run night audit final after insuring all revenues are in balance
nightly.
-Greets and completes established check-in procedures for arriving
guests on a daily basis, using both manual and computerized
methods, in order to ensure guest are satisfied and in rooms as
requested.
-Facilitates guest departure (check-out) on a daily basis by
following established manual and computer procedures in order to
close guest accounts and open the room for the next sell.
-Maintains good customer relations by keeping abreast of all
in-house and area functions in order to answer questions and
concerns with timely and knowledgeable responses, in person and on
telephone.
-Operates the PBX equipment by accepting incoming calls, assisting
outgoing calls, scheduling and setting wake-up calls and paging
guests to provide guests with timely and efficient service.
-Perform the duties of a Front Desk Clerk including express
checkouts.
Keywords: Springhill Suites Oceanside, Oceanside , Night Auditor, Accounting, Auditing , Oceanside, California
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