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OFFICE MANAGER - Pulmonary and Urology Clinics

Company: Tri City Healthcare District
Location: Oceanside
Posted on: May 26, 2023

Job Description:

Job Locations:US-CA-OceansideOverview:Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status. Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our communitys needs. Position Summary:The Office Manager oversees the staff and assists in the facilitation and coordination of the leadership, management, and operational functions. This individual serves as a professional role model, leader, mentor, and resource for members of the team. Supports the mission and values of the Medical Center, and acts as a role model relative to the Medical Centers Service Care Program. Major Position Responsibilities: The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

  • Maintains a safe, clean working environment, including unit based safety and infection control requirements.
  • The Office Manager oversees the staff and assists in the facilitation and coordination of the leadership, management, and operational functions.
  • Serves as a professional role model, leader, mentor, and resource for members of the primary care clinic team.
  • Responsible for employee scheduling.
  • Completes all timecards and KRONOS adjustments (PTO, etc.) and approves timecards.
  • Oversees billing and reconciliation process. Understands and resolves medical coding and billing discrepancies.
  • Implements TCMC approved policies and procedures.
  • Provide guidance, and assistance in the activities of the clinic services, and assure delivery of quality, efficient, medically needed services and administrative services.
  • Develop, implement and monitor business operation plans.
  • Work with Director to develop and implement a marketing and communication plan.
  • Develop and implement clinics budget.
  • Establish internal controls for cash management.
  • Implement and maintain a process for external financial audits.
  • Develop and implement revenue cycle management and accounts receivable management and monitor financial performance and report financial results to stakeholders;
  • Compliance with Clinics policies and procedures;
  • Develop relationships with individual insurance carriers to optimize contract negotiations and maintenance of existing contracts; negotiate reimbursement agreements with additional payers as required;
  • Develop and maintain appropriate internal communication pathways for clinical and nonclinical staff;
  • Work with Director to plan and design a technology security process to protect patient and practice data systems;
  • Work with Director to manage medical information systems including medical records, medication administration and health care related document storage;
  • Lead the integration of Clinics mission statement into all aspects of clinic operations;
  • Manage front office operations to maximize patient satisfaction, collection of payments and customer service efforts;
  • Create internal processes and systems to participate in pay-for-performance programs to enhance health care quality;
  • Develop and monitor a program for staff, business and equipment credentialing and licensure;
  • Work with Director to implement a risk management plan to ensure a safe environment for patients, staff and visitors
  • Oversee compliance program for federal and state laws and regulations;
  • Prepare reports and records as may be required by Director and regulatory bodies and perform duties in accordance with all requirements imposed by statute and regulations; and
  • Provide other duties as assignedQualifications:
    • Minimum of 3 years supervisory experience, required.
    • Minimum of 3 years healthcare experience, required. Healthcare clinic, preferred.
    • Minimum of 2 years medical coding experience, preferred.
    • Minimum of 2 years Cerner or similar system experience, preferred
    • Must have good communication and organizational skills, required.
    • Knowledge of medical practice operations in an electronic medical records environment, required.
    • Computer experience, including Windows applications, MS Office required.
    • Excellent customer service skills required.
    • Leadership skills to provide direction to the health care center and motivate others, required.
    • Diplomacy skills to work effectively in politically sensitive situations, required.Education:
      • Bachelors Degree from an accredited university, required. May consider equivalent experience in lieu of education.
      • Masters Degree in Business Administration or Public Health, preferred. Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work. *Salary/Hourly Wage range based on experience. To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.) TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Keywords: Tri City Healthcare District, Oceanside , OFFICE MANAGER - Pulmonary and Urology Clinics, Administration, Clerical , Oceanside, California

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