OFFICE MANAGER - Pulmonary and Urology Clinics
Company: Tri City Healthcare District
Location: Oceanside
Posted on: May 26, 2023
Job Description:
Job Locations:US-CA-OceansideOverview:Tri-City Healthcare
District has been serving the North County region for almost 60
years and remains committed to providing high quality healthcare
and community services for every individual we encounter regardless
of race, color, ethnicity, gender, sexual orientation, disability
or socioeconomic status. Our mission is to advance the health and
wellness of the community we serve. In order to achieve our
mission, we see, hear and listen to our front line healthcare
workers, employees, medical staff and all community stakeholders in
order to understand and meet our communitys needs. Position
Summary:The Office Manager oversees the staff and assists in the
facilitation and coordination of the leadership, management, and
operational functions. This individual serves as a professional
role model, leader, mentor, and resource for members of the team.
Supports the mission and values of the Medical Center, and acts as
a role model relative to the Medical Centers Service Care Program.
Major Position Responsibilities: The position characteristics
reflect the most important duties, responsibilities and
competencies considered necessary to perform the essential
functions of the job in a fully competent manner. They should not
be considered as a detailed description of all the work
requirements of the position. The characteristics of the position
and standards of performance may be changed by TCMC with or without
prior notice based on the needs of the organization.
- Maintains a safe, clean working environment, including unit
based safety and infection control requirements.
- The Office Manager oversees the staff and assists in the
facilitation and coordination of the leadership, management, and
operational functions.
- Serves as a professional role model, leader, mentor, and
resource for members of the primary care clinic team.
- Responsible for employee scheduling.
- Completes all timecards and KRONOS adjustments (PTO, etc.) and
approves timecards.
- Oversees billing and reconciliation process. Understands and
resolves medical coding and billing discrepancies.
- Implements TCMC approved policies and procedures.
- Provide guidance, and assistance in the activities of the
clinic services, and assure delivery of quality, efficient,
medically needed services and administrative services.
- Develop, implement and monitor business operation plans.
- Work with Director to develop and implement a marketing and
communication plan.
- Develop and implement clinics budget.
- Establish internal controls for cash management.
- Implement and maintain a process for external financial
audits.
- Develop and implement revenue cycle management and accounts
receivable management and monitor financial performance and report
financial results to stakeholders;
- Compliance with Clinics policies and procedures;
- Develop relationships with individual insurance carriers to
optimize contract negotiations and maintenance of existing
contracts; negotiate reimbursement agreements with additional
payers as required;
- Develop and maintain appropriate internal communication
pathways for clinical and nonclinical staff;
- Work with Director to plan and design a technology security
process to protect patient and practice data systems;
- Work with Director to manage medical information systems
including medical records, medication administration and health
care related document storage;
- Lead the integration of Clinics mission statement into all
aspects of clinic operations;
- Manage front office operations to maximize patient
satisfaction, collection of payments and customer service
efforts;
- Create internal processes and systems to participate in
pay-for-performance programs to enhance health care quality;
- Develop and monitor a program for staff, business and equipment
credentialing and licensure;
- Work with Director to implement a risk management plan to
ensure a safe environment for patients, staff and visitors
- Oversee compliance program for federal and state laws and
regulations;
- Prepare reports and records as may be required by Director and
regulatory bodies and perform duties in accordance with all
requirements imposed by statute and regulations; and
- Provide other duties as assignedQualifications:
- Minimum of 3 years supervisory experience, required.
- Minimum of 3 years healthcare experience, required. Healthcare
clinic, preferred.
- Minimum of 2 years medical coding experience, preferred.
- Minimum of 2 years Cerner or similar system experience,
preferred
- Must have good communication and organizational skills,
required.
- Knowledge of medical practice operations in an electronic
medical records environment, required.
- Computer experience, including Windows applications, MS Office
required.
- Excellent customer service skills required.
- Leadership skills to provide direction to the health care
center and motivate others, required.
- Diplomacy skills to work effectively in politically sensitive
situations, required.Education:
- Bachelors Degree from an accredited university, required. May
consider equivalent experience in lieu of education.
- Masters Degree in Business Administration or Public Health,
preferred. Each new hire candidate who is offered employment must
pass a physical evaluation, urine drug screen and pre-employment
background checks before starting work. *Salary/Hourly Wage range
based on experience. To protect the health of patients and staff,
and to comply with the new State of California mandates, all job
offers are contingent on the successful engagement in the TCMC
COVID-19 vaccination program (fully vaccinated with documented
proof or approved exception/deferral.) TCHD is an equal opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, religion, color, national
origin, sex (including pregnancy, sexual orientation, or gender
identity/expression), age, marital status, status as a protected
veteran, among other things, or status as a qualified individual
with a disability.
Keywords: Tri City Healthcare District, Oceanside , OFFICE MANAGER - Pulmonary and Urology Clinics, Administration, Clerical , Oceanside, California
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