Printing company is seeking an immediate Project Manager. The
Project Manager serves as the primary business contact for the
client and is responsible for client satisfaction. The PM is
expected to consistently provide excellent customer service to
accounts, as well as represent client needs and goals within the
organization to ensure quality. In addition, the PM should build
relationships with clients to encourage new and repeat business
Responsible for all client communications, conflict resolution, and
compliance on client deliverables and revenue.
Reviews all major deliverables (i.e. strategic brief, function
spec, tech spec, etc.) to ensure quality standards and client
expectations are met.
Ensures that client issues are dealt with in an efficient manner,
informing the Account Director or Managing Director of any problems
that may arise.
Owns the contract and contract renewals for new work for an
Approves Change Orders and invoices, and is responsible for payment
Works closely with the project team in order to maintain a
continuous knowledge of project status in order to identify
potential issues and/or opportunities within or related to the
Ensures that all processes and procedures are completed, quality
standards are met, and that projects are profitable.
Aware and in pursuit of opportunities for account growth and new
business, involving the Account Director, Sales or other Q-Bridge
Communicates the client's goals and represent the client's
interests to the team.
Provides regular two-way communication between the client and team,
to provide strong team representation and set proper client
Understanding of company capabilities and service, and effectively
communicates all offerings to the client.
Reports to the Account Director, providing regular input on all
account activity, including status and call reports on a weekly
Proven Account Management skills required in order to create,
maintain and enhance customer relationships
Minimum 1.5 years of Account/project management experience
Extremely detail oriented
Technical competence (understand software, hardware, networks,
Motivated, goal oriented, persistent and a skilled negotiator
High level of initiative and work well in a team environment
Excellent written and oral communication skills
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction
Bilingual is a plus We are an equal employment opportunity employer
and will consider all qualified candidates without regard to
disability or protected veteran status.