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Support Engineer

Company: Converge Technology Solutions
Location: Oceanside
Posted on: June 20, 2022

Job Description:

This candidate will be familiar with CRM concepts. -Will be providing -support to 1CRM in addition to other Portage products. - Candidate should be familiar with Linux, Apache, MySQL and PHP technologies. Candidate should be familiar with using ssh to remote in to clients' servers - as they will often use that to diagnose issues. Email support experience would also be required. -This is -primarily a level 1 support position. The CRM knowledge, -patience and personality are going to be key. Candidate will be required to help clients with the following: set up email reset access passwords import CSV files for clients diagnose common finger troubles and provide support for issues/questions related to client lack of system knowledgeJob Requirements:Computer Science or related background and customer service experience / client facing experience. - An asset would be experience with a helpdesk product and/or PHP experience. -

Keywords: Converge Technology Solutions, Oceanside , Support Engineer, Engineering , Oceanside, California

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