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General Manager of Food & Beverage

Company: Springhill Suites Oceanside
Location: Oceanside
Posted on: July 29, 2022

Job Description:

Why us?

Hello Betty Oceanside, is seeking a General Manager of Food & Beverage to lead our amazing team!

Hello Betty is a regional seafood-forward restaurant inspired by the ethos of board culture. Expect a pay-it-forward mentality in a laid back, positive environment with serious culinary and beverage chops.

Our staff are encouraged to be themselves and our atmosphere is casual -uniforms are a t-shirt, hoodie or flannel, jeans or shorts, depending on the weather. We don't mind tattoos and self-expression is encouraged -we only care that our team takes hospitality seriously, bringing a laid back but laser-focused mindset to each service. Like the pro-athletes we take inspiration from, we're chill, but we're also competitive and super knowledgeable about our craft. The guest experience at Hello Betty is on point, with positive vibes only. Apply today!

Job Overview

Plan and manage the Human Resources and operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee.

Responsibilities


-Manage the human resources within the division.
-Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
-Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
-Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
-Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
-Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
-Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.
-Manage the human resources within the division.
-Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
-Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
-Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
-Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
-Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
-Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.

Keywords: Springhill Suites Oceanside, Oceanside , General Manager of Food & Beverage, Executive , Oceanside, California

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