General Manager of Food & Beverage
Company: Springhill Suites Oceanside
Location: Oceanside
Posted on: July 29, 2022
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Job Description:
Why us?
Hello Betty Oceanside, is seeking a General Manager of Food &
Beverage to lead our amazing team!
Hello Betty is a regional seafood-forward restaurant inspired by
the ethos of board culture. Expect a pay-it-forward mentality in a
laid back, positive environment with serious culinary and beverage
chops.
Our staff are encouraged to be themselves and our atmosphere is
casual -uniforms are a t-shirt, hoodie or flannel, jeans or shorts,
depending on the weather. We don't mind tattoos and self-expression
is encouraged -we only care that our team takes hospitality
seriously, bringing a laid back but laser-focused mindset to each
service. Like the pro-athletes we take inspiration from, we're
chill, but we're also competitive and super knowledgeable about our
craft. The guest experience at Hello Betty is on point, with
positive vibes only. Apply today!
Job Overview
Plan and manage the Human Resources and operations of the Food and
Beverage departments to achieve customer (guest, employees,
corporate and owners) satisfaction and quality service while
meeting/exceeding financial goals. Position is responsible for
short and long term planning and the management of the Food &
Beverage operations in the front and back of the house. Develops
and recommends the budget, marketing plans and objectives and
manages within those approved plans. The major areas of
responsibility/management include: Catering Operations, Kitchen,
Restaurant(s), Room Service and Lounge(s). Participate in total
hotel management as a member of the Hotel Executive Committee.
Responsibilities
-Manage the human resources within the division.
-Direct and oversee recruitment and development of employees; hire,
train, empower, coach and counsel, performance and salary reviews,
resolve conflict through fair treatment policy, discipline and
terminate, as appropriate.
-Develop, recommend, implement and manage the division's annual
budget, business/marketing plan, forecasts and objectives to
meet/exceed management expectations.
-Implement and manage all company programs (company/franchise) to
ensure compliance with the SOPs; to include safety and sanitary
regulation, all federal, state and local regulations to ensure
optimal levels of quality service and hospitality are provided to
the guest.
-Market the Food and Beverage outlets; develop and manage the
implementation of menus, package deals, promotions, displays,
decorations and presentations within corporate guidelines to
capture more in-house guests and a larger share of the local market
to meet/exceed sales and financial goals and objectives.
-Manage the maintenance/sanitation of the food and beverage areas
and equipment in the hotel to protect the asset, comply with
regulations and ensure quality service.
-Resolve customer complaints, as appropriate, to maintain a high
level of customer satisfaction and quality.
-Manage the human resources within the division.
-Direct and oversee recruitment and development of employees; hire,
train, empower, coach and counsel, performance and salary reviews,
resolve conflict through fair treatment policy, discipline and
terminate, as appropriate.
-Develop, recommend, implement and manage the division's annual
budget, business/marketing plan, forecasts and objectives to
meet/exceed management expectations.
-Implement and manage all company programs (company/franchise) to
ensure compliance with the SOPs; to include safety and sanitary
regulation, all federal, state and local regulations to ensure
optimal levels of quality service and hospitality are provided to
the guest.
-Market the Food and Beverage outlets; develop and manage the
implementation of menus, package deals, promotions, displays,
decorations and presentations within corporate guidelines to
capture more in-house guests and a larger share of the local market
to meet/exceed sales and financial goals and objectives.
-Manage the maintenance/sanitation of the food and beverage areas
and equipment in the hotel to protect the asset, comply with
regulations and ensure quality service.
-Resolve customer complaints, as appropriate, to maintain a high
level of customer satisfaction and quality.
Keywords: Springhill Suites Oceanside, Oceanside , General Manager of Food & Beverage, Executive , Oceanside, California
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