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Senior Customer Success Manager II

Company: VirtualVocations
Location: Oceanside
Posted on: September 16, 2023

Job Description:

A company is looking for a Senior Customer Success Manager II.
Key Responsibilities:

Build and maintain strong relationships with key customer stakeholders and executive sponsors
Manage all aspects of the customer relationship, including renewals, account growth, and product adoption
Collaborate with internal teams to ensure customer satisfaction and drive upsell opportunities


Minimum of 7 years customer-facing experience, preferably in a SaaS or subscription business
Experience managing $2M+ annual recurring revenue client book
Experience using Gainsight and Salesforce or similar CRM software
Ability to prioritize and manage expectations within a fast-paced environment
Demonstrated experience and passion for social technologies and SaaS space

Keywords: VirtualVocations, Oceanside , Senior Customer Success Manager II, Executive , Oceanside, California

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