Operations and Customer Success Vice President
Company: VirtualVocations
Location: Oceanside
Posted on: September 16, 2023
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Job Description:
A company is looking for a Vice President of Operations and
Customer Success.
Responsibilities:
Lead the onboarding and implementation team to ensure a world-class
experience for customers and achieve business results
Manage the internal customer success team and collaborate with
clients to drive product adoption and shared business goals
Guide operational leaders in customer technology support and
resolve product and technology issues
Qualifications:
5 to 7 years of experience leading operations and/or customer
success, preferably in a SaaS healthcare technology company
Ability to build positive relationships and deliver for the
team
Passion for customer satisfaction and ability to adapt in a rapidly
evolving start-up environment
Superior leadership and diplomacy skills
Experience creating and refining processes in a fast-paced
setting
Keywords: VirtualVocations, Oceanside , Operations and Customer Success Vice President, Executive , Oceanside, California
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