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Operations and Customer Success Vice President

Company: VirtualVocations
Location: Oceanside
Posted on: September 16, 2023

Job Description:

A company is looking for a Vice President of Operations and Customer Success.

Lead the onboarding and implementation team to ensure a world-class experience for customers and achieve business results
Manage the internal customer success team and collaborate with clients to drive product adoption and shared business goals
Guide operational leaders in customer technology support and resolve product and technology issues


5 to 7 years of experience leading operations and/or customer success, preferably in a SaaS healthcare technology company
Ability to build positive relationships and deliver for the team
Passion for customer satisfaction and ability to adapt in a rapidly evolving start-up environment
Superior leadership and diplomacy skills
Experience creating and refining processes in a fast-paced setting

Keywords: VirtualVocations, Oceanside , Operations and Customer Success Vice President, Executive , Oceanside, California

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