Hotel Director of Operations (multi-property)

Location: San Diego
Posted on: June 23, 2025

Job Description:

This Jobot Job is hosted by: Jeremy Pike Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $150,000 - $170,000 per year A bit about us: We’re redefining the future of hospitality with a rapidly expanding portfolio of more than 25 select-service properties across California—and several exciting hotel projects in the pipeline. We offer a diverse range of quality select-service hotels under various reputable brands, providing our guests with exceptional experiences at an accessible price point. With our eye on continuous growth and innovation, we’re expanding quickly, creating numerous opportunities for talented individuals to join us on this exciting journey. Here, you’ll be part of a passionate, results-driven team committed to delivering outstanding service and operational excellence across every property. If you’re looking to make an impact in the hospitality industry and grow with a forward-thinking company, this is the place for you! Why join us? Be a key contributor to the success of a rapidly growing hotel management company. Opportunity to work in a dynamic and supportive environment with a focus on professional growth. Competitive salary and benefits package. Work alongside a passionate and talented management team that values innovation and collaboration. Job Details Position Summary: The Hotel Director of Operations plays a key leadership role in executing the organization’s strategic direction across a diverse portfolio of branded properties. This position focuses on uncovering operational inefficiencies, optimizing systems, and driving improvements in guest experiences, employee engagement, and financial outcomes. Primary Responsibilities: Manage daily functions across multiple locations, recognizing challenges and implementing tailored solutions to enhance consistency, service quality, and overall efficiency. Track and analyze core metrics, including guest feedback scores, quality benchmarks, team satisfaction indicators, RevPAR, revenue trends, and profitability margins. Partner with departments such as Revenue, Marketing, Accounting, and HR to align initiatives, encourage synergy, and maximize collective success. Lead leadership development sessions and organize monthly General Manager forums to ensure alignment with overarching business objectives and best-in-class practices. Guide, mentor, and support General Managers along with hotel personnel, fostering a culture of accountability, continuous improvement, and excellence in guest services and operational execution. Temporarily assume operational leadership when necessary and spearhead priority initiatives that contribute to the company’s advancement and expansion. Ideal Candidate Profile: Demonstrated success in senior hospitality leadership roles, particularly within multi-property environments. Proven ability to influence critical performance drivers such as quality scores, revenue per room, guest feedback, and workforce engagement. Skilled at empowering teams, delivering constructive feedback, and nurturing talent to meet and surpass expectations. Operational Knowledge: Thorough understanding of hotel systems and workflows, with a focus on enhancing performance and profitability. This position can sit in the corporate office in San Diego or at one of the properties in LA or Orange Counties. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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