Behavioral Health Care Manager - LCSW - San Diego, CA
Company: UnitedHealth Group
Location: Oceanside
Posted on: June 19, 2022
Job Description:
$7,500 SIGN-ON BONUS FOR EXTERNAL CANDIDATESLandmark Health,
part of the Optum and UnitedHealth Group family of businesses, was
created to transform how healthcare is delivered to the most
medically vulnerable members in our community. Our medical group
provides home-based medical care primarily to geriatric patients
that are medically complex and chronically ill, many of whom are
ill-equipped to navigate our overwhelming healthcare system.At
Landmark, our interdisciplinary teams collaboratively manage our
complex patient panels. These teams are led by Physicians, Nurse
Practitioners, and Physician Assistants, with supporting care
provided by RN Nurse Care Managers, Social Workers, Pharmacists,
Behavioral Health Clinician, and other team members.Position
SummaryThe behavioral health care manager (BHCM) is a core member
of the collaborative care team, including the patient's
longitudinal medical provider and behavioral health consultant, as
well as the larger interdisciplinary team (IDT). The BHCM is
responsible for supporting and coordinating the mental and physical
health care of patients on an assigned patient caseload with the
patient's longitudinal provider and, when appropriate, community
behavioral health providers. -Prioritize completing the assessment
and care plans in-person to better understand a patient's needs,
after this initial home visit; patient follow up is routinely done
via video or telephonically with clinical discretion regarding any
additional visits that should be completed in-person.You will plan
and manage your daily schedule from your remote home office; to
provide high quality care that is patient-centered and timely. This
is a Monday-Friday role; no on-call, evenings, or weekends.Primary
Responsibilities:
- Support the mental and physical health of Landmark patients on
an assigned patient caseload
- Closely coordinate care with the patient's longitudinal
Landmark provider and, when appropriate, community behavioral
health providers
- Screen and assess patients as well as provide patient education
for common behavioral health and substance use disorders.
Facilitate patient engagement and follow-up care
- Systematically track treatment response and monitor patients
(in person or by telephone) for changes in clinical symptoms and
treatment side effects or complications
- Support psychotropic medication management as prescribed by the
longitudinal Landmark provider, focusing on treatment adherence
monitoring, side effects, and effectiveness of treatment
- Provide brief behavioral interventions using evidence-based
techniques such as behavioral activation, problem-solving
treatment, motivational interviewing, or other interventions as
appropriate until linkage to a community provider
- Provide or facilitate community referrals to evidence-based
psychosocial treatments (e.g. problem-solving treatment or
behavioral activation) for on-going treatment as clinically
indicated. -
- Participate in regularly scheduled (usually weekly) caseload
consultation with the behavioral health consultant and communicate
resulting treatment recommendations to the patient's longitudinal
Landmark provider. Consultations will focus on patients new to the
caseload and those who are not improving as anticipated under the
current treatment plan. Case reviews may be conducted by telephone,
video, or in person
- Track patient follow-up and clinical outcomes using a dashboard
built into the Electronic Medical , Ubiquity. Document in-person
and telephone encounters in the EMR and use the system to identify
and re-engage patients
- Document patient progress and treatment recommendations in the
EMR to be shared with the longitudinal Landmark provider,
behavioral health consultant, and other IDT members
- Facilitate treatment plan changes for patients who are not
improving as expected in consultation with the -longitudinal
Landmark provider and the behavioral health consultant and who may
need more intensive or more specialized behavioral health care
- Facilitate referrals for clinically indicated services outside
of Landmark Health (e.g., social services such as housing
assistance, vocational rehabilitation, mental health specialty
care, substance use disorder treatment)
- Develop and complete a relapse prevention self-management plan
with patients who have achieved their treatment goals and are soon
to be discharged from the caseloadYou'll be rewarded and recognized
for your performance in an environment that will challenge you and
give you clear direction on what it takes to succeed in your role
as well as provide development for other roles you may be
interested in.To perform this job successfully, an individual must
be able to perform each essential duty satisfactorily. -The
requirements listed below are representative of the knowledge,
skill, and/or ability required. -Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
- Certificates, Licenses, Registrations:
- Licensed Clinical Social Worker (LCSW or LiCSW)
- Experience with screening for common mental health and/or
substance abuse disorders
- Experience with evidence-based counseling techniques -
- Experience with assessment and treatment planning for common
mental health and/or substance use disorders
- Working knowledge of differential diagnosis of common mental
health and/or substance abuse disorders, when appropriate
- Ability to effectively engage patients in a therapeutic
relationship, when appropriate
- Ability to work with patients by telephone, video, as well as
in person
- Working knowledge of evidence-based psychosocial treatments and
brief behavioral interventions for common mental health disorders,
when appropriate (e.g., motivational interviewing, problem-solving
treatment, behavioral activation)
- Basic knowledge of psychopharmacology for common mental health
disorders that is within appropriate scope of practice for training
of provider filling role
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodationPreferred
Qualifications:
- Demonstrated ability to collaborate and communicate effectively
in an interdisciplinary team setting
- Ability to maintain effective and professional relationships
with patients and members of the care team - - -To protect the
health and safety of our workforce, patients and communities we
serve, UnitedHealth Group and its affiliate companies require all
employees to disclose COVID-19 vaccination status prior to
beginning employment. In addition, some roles and locations require
full COVID-19 vaccination, including boosters, as an essential job
function. UnitedHealth Group adheres to all federal, state and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employmentCareers with Optum.
-Here's the idea. We built an entire organization around one giant
objective; make health care work better for everyone. So when it
comes to how we use the world's large accumulation of
health-related information, or guide health and lifestyle choices
or manage pharmacy benefits for millions, our first goal is to leap
beyond the status quo and uncover new ways to serve. Optum, part of
the UnitedHealth Group family of businesses, brings together some
of the greatest minds and most advanced ideas on where health care
has to go in order to reach its fullest potential. For you, that
means working on high performance teams against sophisticated
challenges that matter. Optum, incredible ideas in one incredible
company and a singular opportunity to do -your life's best
work.(sm)*All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter Policy.Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity/Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group is a
drug-free workplace. Candidates are required to pass a drug test
before beginning employment.
Keywords: UnitedHealth Group, Oceanside , Behavioral Health Care Manager - LCSW - San Diego, CA, Healthcare , Oceanside, California
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