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Healthcare Customer Service Patient Advocate

Company: VirtualVocations
Location: Oceanside
Posted on: September 15, 2023

Job Description:

A company is looking for a Patient Advocate in Healthcare Customer Service.
Key Responsibilities:

Collect and document data on recently discharged patients for initial assessment calls with Nurse Coaches
Provide non-clinical outreach to patients to ensure successful recovery at home
Participate in performance and process improvement activities


High School Diploma or equivalent
Minimum of one year medical terminology or medical services experience
Minimum of two years insurance, quality improvement, or healthcare operations experience
Proficient in basic spreadsheet, word processing, and data entry skills
Experience in a call center environment preferred

Keywords: VirtualVocations, Oceanside , Healthcare Customer Service Patient Advocate, Healthcare , Oceanside, California

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