OceansideRecruiter Since 2001
the smart solution for Oceanside jobs

Customer Service Lead

Company: Aerotek
Location: Oceanside
Posted on: February 14, 2021

Job Description:

Description:This role will focus on direct communication with customers and vendors, project scheduling, and coordination across departments to foster optimized interaction with our customers. In addition, the lead will streamline the request management process within the assigned team.Assists team members in the organization and management of all customer and vendor inquiriesCommunicates directly with customers and vendors via phone or emailAssesses and responds promptly to customer inquiries and escalations, with the ability to properly triage requests based on urgencyObtains and evaluates all relevant information to effectively address customer service inquiries, comments, or complaintsHandles and resolves customer complaints quickly and professionally, and follows up to ensure that complaints were resolved to the customer's satisfactionSchedules and monitors the completion of customer projects with assigned and existing vendorsEscalates any projects on the executive weekly reports that need crew assignments to corresponding field managers and Strategic Account ManagersOrganizes workflow to meet or exceed customer timeframesAdditional Skills & Qualifications:Facilities Maintenance industry experience is a plus Demonstrates excellent interpersonal, listening, and conflict management skills Possesses adaptability, resourcefulness, ability to navigate varying requests, and stress toleranceMUST HAVE strong Microsoft Excel skills About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Oceanside , Customer Service Lead, Hospitality & Tourism , Oceanside, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Drivers (Class C) WITH OWN VEHICLE - No experience needed
Description: br HIRING FULL-TIME DELIVERY DRIVERS. br MUST DRIVE OWN CAR OR PICK-UP TRUCK. br DILIGENT DOES NOT PROVIDE COMPANY VEHICLES br br Schedule: Monday Friday. br Pay Range from: 15.50 - 17.00 (more...)
Company: Diligent Delivery Systems
Location: San Diego
Posted on: 02/25/2021

Retail Security Officer-Mission Valley
Description: At Allied Universal-, we continue to build an inclusive, Be Phenomenal-, culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers (more...)
Company: Allied Universal
Location: Alpine
Posted on: 02/25/2021

Cashier
Description: Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.
Company: The Home Depot
Location: San Diego
Posted on: 02/25/2021


Part Time Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Bonsall
Posted on: 02/25/2021

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Bonsall
Posted on: 02/25/2021

Excel Personnel Services: Food Microbiologist (San Diego)
Description: We are currently hiring for a Food Microbiologist position in the Salinas area.
Company: AgHires
Location: San Diego
Posted on: 02/25/2021

Full Time Retail Sales Merchandiser
Description: Full Time Retail Sales Representative We are hiring a Full Time Retail Sales Representative to collaborate and strategize with store managers to improve sales and execute on client
Company: Advantage Solutions
Location: Del Mar
Posted on: 02/25/2021

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Bonita
Posted on: 02/25/2021

Deliver with GoPuff - No Restaurants, No Riders
Description: Job DescriptiongoPuff , a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver through goDrive , an app that (more...)
Company: goPuff
Location: San Diego
Posted on: 02/25/2021

Delivery Driver / Courier
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Alpine
Posted on: 02/25/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oceanside RSS job feeds