Room Service Operator - U.S. Grant Hotel - (21025756)
Company: Marriott International, Inc.
Posted on: April 8, 2021
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. The U.S. Grant Hotel, located at 326
Broadway, San Diego, CA, 92101 is currently hiring a Room Service
Operator. Responsibilities include: Take room service orders over
the phone. Answer questions on menu selections, and check with
kitchen staff. Answer guest questions or concerns regarding the
origin, vintage, and style of various wines. Place and log call
back for room service order. Notify guests and management of delays
in service delivery. Communicate additional meal requirements,
allergies, dietary needs, and special requests to the kitchen.
Maintain cleanliness of work areas throughout the day. Record
transaction in MICROS system at time of order. Complete all closing
reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,
and support team to reach common goals. Ensure adherence to quality
expectations and standards. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Apply now at
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer. We believe in hiring a diverse workforce and
sustaining an inclusive, people-first culture. We are committed to
non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable
Keywords: Marriott International, Inc., Oceanside , Room Service Operator - U.S. Grant Hotel - (21025756), Hospitality & Tourism , Oceanside, California
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