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Team Leader

Company: Jack in the Box
Location: Oceanside
Posted on: July 27, 2022

Job Description:

Team Leader
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for JIB guests.
Salary starting from $16.00
Key Duties/Responsibilities:

  • Constantly sets the example by maintaining visibility and interacting with guests.
  • Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
  • Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.
  • Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort.
  • Interacts effectively with diverse groups of people and does not have or display any biases.
  • Displays a strong commitment to the restaurant team by helping to create a restaurant environment that is friendly, fun, clean, and safe.
  • Treats all employees with care and respect.
  • Motivates and inspires employees to achieve high performance while adhering to Company procedures.
  • Provides feedback and recognition.
  • Willingly accepts feedback from management.
  • Supervises and trains team members on workstation operations.
  • Delegates work and follow up appropriately.
  • Demonstrates mathematical aptitude, reading comprehension, and good problem-solving skills.
  • Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.


    • High School Diploma/Equivalency preferred.
    • Preferable to have 1-year supervisory experience in a customer service business.
    • Must be 18 years old.
    • Must be available to work any day, and anytime, especially on the busiest days including weekends and holidays.
    • Must have transportation to and from work.

Keywords: Jack in the Box, Oceanside , Team Leader, Hospitality & Tourism , Oceanside, California

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