Mgr Housekeeping
Company: Springhill Suites Oceanside
Location: Oceanside
Posted on: January 14, 2023
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Job Description:
Why us?
SpringHill Suites by Marriot is located in downtown Oceanside.
Honoring fun, hip and local community, we have a keen attention to
detail and pride ourselves on being unrivaled hosts to guests from
all reaches.
Job Overview
The Housekeeping Manager assists the Executive Housekeeper in
managing associates' and ensuring the cleanliness and sanitation of
the hotel, guest rooms, public areas, laundry and other assigned
areas. Coordinates all functions of the Housekeeping and Laundry
departments and ensures impeccable levels of cleanliness and
upkeep. Must demonstrate excellent leadership, communication and
team building skills with associates, peers and across
departments.
Responsibilities
-Primary duties include; directing, interviewing, hiring,
counseling, plan work schedules, assign work duties of Housekeeping
associates.
-Lead pre-shift meetings communicates arrivals, departures,
identifies VIP's, delegates room assignments and duties.
-Assist the Executive Housekeeper in interviewing and selecting new
Associates for hire
-Monitor the housekeeping staff and their productivity and
efficiency for the purpose of recommending promotions or other
changes in their status
-Assist the Executive Housekeeper in the handling of employee
complaints and grievances and disciplining them up to termination
when necessary
-Determine the type of materials, supplies, and tools to be used or
merchandise to be bought, stocked and sold.
-Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, SOPs and health/sanitation
standards and regulations to achieve a high level of cleanliness
and guest satisfaction.
-Implement emergency training and procedures to ensure appropriate
protection of the hotel's guests, staff and company assets.
-Issue assignments to staff reviewing special requests and areas of
concentration to ensure a smooth flow of the housekeeping
operation.
-Issue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
controlling expenses.
-Respond to guest requests, concerns and problems to ensure guest
satisfaction. Log items into the Lost and Found and answer
inquiries to maintain controls and ensure guest satisfaction.
-Implement emergency training and procedures to ensure appropriate
protection of the hotel, guest, staff and company assets.
Keywords: Springhill Suites Oceanside, Oceanside , Mgr Housekeeping, Hospitality & Tourism , Oceanside, California
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