OceansideRecruiter Since 2001
the smart solution for Oceanside jobs

Remote Technology Customer Support Process Analyst

Company: VirtualVocations
Location: Oceanside
Posted on: May 4, 2021

Job Description:

A technology company has a current position open for a Remote Technology Customer Support Process Analyst. Candidates will be responsible for the following: Providing support for GSD offshore teams on escalated issues that may require cross-functional discussions Providing expertise on regional/Global Service Desk (GSD) processes and procedures Coordinating with BA and project team, a GSD implementation plan and impact analysis of the proposed change Must meet the following requirements for consideration: BA/BS degree or equivalent experience, preferably in computer-related field Expertise in MS Word, Excel (including Excel pivot tables), Visio, and PowerPoint required Experience working on a project team Experience in Salesforce Excellent written and verbal English communication skills are essential Requires strong process orientation, analysis, judgment, negotiation and problem-solving skills

Keywords: VirtualVocations, Oceanside , Remote Technology Customer Support Process Analyst, IT / Software / Systems , Oceanside, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oceanside RSS job feeds