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Customer Technical Support Representative

Company: VirtualVocations
Location: Oceanside
Posted on: September 16, 2023

Job Description:

A company is looking for a Customer Technical Support Representative.

Provide technical support for software, hardware, database, citrix, and network issues
Resolve problems and guide users through step-by-step solutions
Conduct technical research and maintain support documentation


High School Degree and 2 to 4 years of experience
Prior call center experience required
Some advanced Computer/IT Training
Knowledge of IT operations and incident management processes
Ability to work effectively in a chaotic and stressful work environment

Keywords: VirtualVocations, Oceanside , Customer Technical Support Representative, IT / Software / Systems , Oceanside, California

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