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Collector

Company: Kforce Finance and Accounting
Location: Oceanside
Posted on: January 12, 2021

Job Description:

RESPONSIBILITIES: Kforce has a client in search of a Collector in Carlsbad, CA. Key Tasks: Contacting Borrowers: Contact borrowers by phone, email or letters Maintain a minimum of 100 calls per day, 15% contact rate and 40% payment to contact rate Prepare and send delinquent and no response email and letters to 30, 60 and 90 day past due borrowers Maintaining Comments and Statuses in System: Properly and accurately comment account in NLS system Prepare and submit accurate individual reporting to Collections Manager Update account in NLS system with new customer contact information Processing Payments: Prepare and accurately complete ACH Tel payments in system Prepare and accurately submit both recurring and one-time credit card payments Working Directly with White Label Clients: Discussion on delinquent accounts, trends and procedures Weekly conference calls Account inquiries and resolutions Maintain communication with other departments within AFC: Provide communication and correspondence to the appropriate AFC Division as it relates to account management and payment processing Provide feedback to management with respect to first payment defaults and dissatisfied clients Provide trend reports based upon research of delinquent loan accounts Supportive Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company Keep Collections Manager informed of all progress and challenges Research Projects Job Requirements: REQUIREMENTS: Collection Call center Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Finance and Accounting, Oceanside , Collector, Other , Oceanside, California

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