Call Center Representative II

Company: TrueCare
Location: Oceanside
Posted on: April 9, 2021

Job Description:

TrueCareJob Title: Patient Services Representative II Location: Oceanside Monday to Friday 8:00am to 5:00pm. TrueCare is more than just a place to work; it feels like home. Sound like a fit? We'd love to hear from you!Position Summary:The Patient Service Representative II is responsible for professionally answering incoming calls, responding to inquiries, and assisting with the onboarding of new hires. This includes both completion and training on maintaining demographic an insurance eligibility in our Practice Management (PM) system, scheduling appointments through the PM system, answering questions about services, sending messages to clinical staff and forwarding calls for further triage.Qualifications: High School Diploma or equivalent.Three to four (3-4) years' experience in a call center-customer service department/environment.Experience with data entry and Microsoft Office applications, including Outlook, Word and Excel. Experience with training in individual or small group settings on processes and workflowsCompetitive Benefits:Join our TrueCare team and receive a superior benefit package featuring flexible options to fit your lifestyle:Low-Cost Medical, Dental and Vision coverage with low co-paysEmployer paid Life and Accidental Death and Dismemberment (AD&D) coverageSupplemental Life and AD&D coverage at competitive group ratesEmployer paid Employee Assistance Program for financial planning, taxes and other life issuesEducation benefits to further your passionRetirement Savings Plan with discretionary employer match to eligible participantsNational Health Corps. Loan repayment approved site At Truecare, we put your health first. Our compassionate team understands your needs and provides a heartfelt welcome to each and every person who walks through our doors.Visit truecare.org to learn more! Health Inside. Come in! Salud Adentro. Bienvenido!TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. PI132141614

Keywords: TrueCare, Oceanside , Call Center Representative II, Other , Oceanside, California