Call Center Representative II
Company: TrueCare
Location: Oceanside
Posted on: April 9, 2021
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Job Description:
TrueCareJob Title: Patient Services Representative II Location:
Oceanside Monday to Friday 8:00am to 5:00pm. TrueCare is more than
just a place to work; it feels like home. Sound like a fit? We'd
love to hear from you!Position Summary:The Patient Service
Representative II is responsible for professionally answering
incoming calls, responding to inquiries, and assisting with the
onboarding of new hires. This includes both completion and training
on maintaining demographic an insurance eligibility in our Practice
Management (PM) system, scheduling appointments through the PM
system, answering questions about services, sending messages to
clinical staff and forwarding calls for further
triage.Qualifications: High School Diploma or equivalent.Three to
four (3-4) years' experience in a call center-customer service
department/environment.Experience with data entry and Microsoft
Office applications, including Outlook, Word and Excel. Experience
with training in individual or small group settings on processes
and workflowsCompetitive Benefits:Join our TrueCare team and
receive a superior benefit package featuring flexible options to
fit your lifestyle:Low-Cost Medical, Dental and Vision coverage
with low co-paysEmployer paid Life and Accidental Death and
Dismemberment (AD&D) coverageSupplemental Life and AD&D
coverage at competitive group ratesEmployer paid Employee
Assistance Program for financial planning, taxes and other life
issuesEducation benefits to further your passionRetirement Savings
Plan with discretionary employer match to eligible
participantsNational Health Corps. Loan repayment approved site At
Truecare, we put your health first. Our compassionate team
understands your needs and provides a heartfelt welcome to each and
every person who walks through our doors.Visit truecare.org to
learn more! Health Inside. Come in! Salud Adentro.
Bienvenido!TrueCare is committed to a policy of Equal Employment
Opportunity and will not discriminate against an applicant or
employee on the basis of race, color, religion, creed, national
origin, ancestry, sex, gender, age, physical or mental disability,
veteran or military status, genetic information, sexual
orientation, gender identity, gender expression, marital status, or
any other characteristic protected by applicable federal, state, or
local law. PI132141614
Keywords: TrueCare, Oceanside , Call Center Representative II, Other , Oceanside, California
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