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Medical Receptionist

Company: Tri-City Medical Center
Location: Oceanside
Posted on: May 3, 2021

Job Description:


Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.


Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.



Position Summary:


The Medical Receptionist provides patients and guests with a positive in-person impression.  Works with the practice patients, clinical teams, and business offices on accurately checking in, collecting ID and Insurance Cards, signatures and copay/deductible, balances for the visit.  Ensures timely patient flow into the back office, reports any delays to the patients and/or physician teams. 


Major Position Responsibilities:


The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

  • Maintains a safe, clean working environment, including unit based safety and infection control requirements.score: N/A
  • Greets patients and assists them with the completion of registration forms and health history forms. Ensures that patient confidentiality is always protected.
  • Verifies patient insurance eligibility and benefits.
  • Accurately registers all new patients and updates changes to existing accounts.
  • Schedules appointments.
  • Greets vendors and refers to the appropriate person.
  • Performs additional duties as assigned.


  • Minimum of 1 year experience in healthcare.
  • Understands insurance verification for new and current patients.
  • Strong background in customer service.
  • Demonstrates strong ethics and a high level of personal and professional integrity.
  • An effective communicator at all levels in the organization, with strong oral, written and persuasive skills.
  • Bilingual, preferred.



  • High school diploma or GED, required.


Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.


TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Keywords: Tri-City Medical Center, Oceanside , Medical Receptionist, Other , Oceanside, California

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