Company: Springhill Suites Oceanside
Posted on: January 15, 2022
SpringHill Suites by Marriot is located in downtown Oceanside.
Honoring fun, hip and community, we have a keen attention to detail
and pride ourselves on being unrivaled hosts to guests from all
Solicit, capture, plan and coordinate GROUPS AND MEETINGS
specifically from the SMERF Segment, this includes social and
catering only functions, while maximizing the banquet space and
hotel's seasonality to meet and exceed group and catering revenue
goals. Delphi FDC and Fosse experience preferred.
-Targets results-oriented high revenue potential sales calls to
ensure a successful direct sales program, in accordance with goals
established by department budget and marketing plan.
-Must have own reliable transportation and possess a valid state
driver's license in order to make sales calls.
-Solicit, negotiate and book new and repeat business through
efforts (outside sales calls, telemarketing, mailings, networking,
etc.) while maximizing banquet space to meet/exceed group sales and
-Execute a territorial marketing strategy to capture the maximum
amount of revenue and meet and ideally exceed sales goals.
-Plan, upsell and detail the meeting/function with the client
including: space requirements, times, equipment, menus,
-Complete the contracts, prepare the appropriate paperwork,
including banquet event orders, coordinate with the appropriate
areas in the hotel and resolve any issues, complaints and problems
to ensure a quality product delivery and customer satisfaction.
-Prepare status and period end reports.
-Maintain up-to-date knowledge of corporate and hotel procedures,
products and competition, including their strengths and weaknesses,
to continually improve sales strategies and achieve goals.
-Professional and positive communication to both guests and fellow
New Account Development:
-Captures competitor's accounts through networking, research and
reader board surveys in order to target and solicit those most
probable to generate new business. Acquires referrals from existing
accounts: Follows up on all leads within 48 hours of receipt in an
effort to create new business for the hotel, and, when appropriate,
sends leads to other Sage hotels. Plans and implements an on-going
Targeted Account Development "hit list" in order to create new
revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through
telemarketing, individual creativity and innovation.
-Utilizes yield management techniques by profitably negotiating
room rates and function space commitments in order to enhance the
hotel's financial performance.
Account Service and Management:
-Maintains well-documented, accurate, organized and up-to-date file
management system in order to serve client and employer in the most
expedient, organized and knowledgeable manner. Develops strong
customer relationships through frequent communication and the use
of professional, courteous and ethical interpersonal
-Develops customer profiles and maintains an effective trace
system, including trace dates and references, in order to best meet
client needs, resulting in superior account service and increased
revenues. Promptly follows-up on all customer needs and inquiries
in an efficient and expedient manner.
-Conducts research, surveys, personal investigation and studies
market place and territory in order to effectively capitalize on
the hotel's strengths and competitor's weaknesses and
-Focuses on revenue-producing activity and maximizes selling time
by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the
property's behalf in order to minimize department and hotel
-Represents themselves, the hotel and Sage Development Resources,
Inc. with the highest level of integrity and professionalism, a
service-focused approach, and a caring, sincere attitude at all
times. Exhibits a positive and involved team attitude to all hotel
departments and maintains open communications with all
-co-workers for the best overall performance of the hotel. Displays
a neat, clean, and business-like appearance at all times.
-All other duties as assigned, requested or deemed necessary by
Keywords: Springhill Suites Oceanside, Oceanside , Account Executive, Other , Oceanside, California
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