Customer Service Host
Company: Pala Casino Spa Resort
Location: Oceanside
Posted on: March 16, 2023
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Job Description:
Under the direction of Manager and Supervisor, this position's
primary mission is promoting the Privileges Card, supporting
expanded card membership and promoting its use. Understand and
properly communicate the benefits and privileges of the club card.
Answer clearly and understand all guest questions. Recognizes
frequent guests. Recognize abusers of program and inform
supervisor. Monitor promotions and awards prizes. Enters guest data
into the computer. Operates embosser-encoder and computer. Makes
necessary corrections concerning guest information in the computer
system. Maintains contact with other departments. Inform supervisor
of all pertinent information that may affect the functioning of the
club card booth. Keep supervisor aware of supply needs. Perform
other duties as assigned. Requirements Excellent guest
service/people skills, has the ability to communicate with all
levels of employees and guests. Knowledge of personal computer,
typing, organizational skills, read, write and speak English.
Ability to use electronic equipment including adding machine and
telephone. Must have extremely outgoing and caring personality.
High school diploma or GED preferred. BenefitsPala Casino Spa and
Resort offers an exciting work environment, a competitive salary
and excellent benefits including Medical, Dental, Vision and a
401(k) plan. Team Members receive free uniforms and enjoy one free
meal per shift in our beautiful cafeteria style Team Member dining
room, The Pride Caf--.When you become a part of "Pala Pride," in
addition to working in an exhilarating atmosphere, we are proud to
offer a comprehensive benefit package including the following:
Promotional Opportunities Training and Development Opportunities
Group Medical, Dental, and Vision Plans Employer Paid Life and
Disability Insurance Voluntary Life and Disability Plans Flex Plans
for Medical and Child Care 401 (k) Retirement Savings Plan Flexible
leave programs Paid time off for Bereavement and Jury Duty Employee
Assistance Program (EAP) Direct Deposit 17 days of Paid Time Off in
the first year of employment Paid Holidays Free Meals Free Parking
Discounts to local attractions Eligibility for the various benefits
offered above may differ based on job classification and length of
service.
Keywords: Pala Casino Spa Resort, Oceanside , Customer Service Host, Other , Oceanside, California
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