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Re Engagement Outreach Specialist

Company: VirtualVocations
Location: Oceanside
Posted on: September 15, 2023

Job Description:

A company is looking for a Re-Engagement Outreach Specialist.
Key Responsibilities:

Outreach to members who have previously utilized the company's services but have not scheduled follow-up appointments
Interact with current and potential members, as well as internal care teams
Perform timely outreach to potential members discharged from acute care facilities to offer support and understand their health needs


Minimum of two (2) years customer service experience
2-3 years of experience with post-acute care outreach or healthcare preferred
Typing skills of 40 wpm or better
Confidence and strong self-assuredness in cold-calling and educating potential members
Experience working with Salesforce and Athena or other EMR preferred

Keywords: VirtualVocations, Oceanside , Re Engagement Outreach Specialist, Other , Oceanside, California

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