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Service Desk Dispatcher

Company: VirtualVocations
Location: Oceanside
Posted on: September 15, 2023

Job Description:

A company is looking for a Service Desk Dispatcher in the Help Desk category.
Key Responsibilities:

Monitor and manage all service requests from start to finish in a time-sensitive manner
Schedule and assign resources for projects, installations, and IT service requests
Maximize the efficiency of the service team and achieve established goals

Required Qualifications:

2 or 4-year college degree, or equivalent experience in a related field
3 to 5 years of office environment experience, preferably in IT or Telecommunications
Ability to manage multiple service tickets simultaneously
Proficiency in office management software and strong written and oral communication skills
Ability to properly manage company proprietary and confidential information

Keywords: VirtualVocations, Oceanside , Service Desk Dispatcher, Professions , Oceanside, California

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