Sr. Observability Architect

Company: HYUNDAI Translead, Inc
Location: Newport Beach
Posted on: June 1, 2025

Job Description:

Job Description - Sr. Observability Architect (25000031)Who We AreThrough our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce.What to ExpectThe Sr. Observability Architect is responsible for designing and implementing enterprise-wide observability solutions that enable proactive and efficient monitoring, alerting, and troubleshooting of HCA systems and applications. This position will be responsible for ensuring the reliability, performance, and scalability of our critical systems and will work closely with development, infrastructure, and operations teams to support incident response and maintain SLAs.What You Will Do

• System Design:

• Design and implement comprehensive monitoring and observability solutions to track system health, performance, and user experience on HCA platforms such as Dynatrace, Solarwinds, etc. using industry best practices and standards.
• Design scalable observability solutions using various monitoring, logging, and tracing tools.
• Develop and maintain custom metrics, dashboards, integrations, and alerts on HCA observability platforms to satisfy technical and business requirements.
• Participate in incident response and RCA by utilizing observability expertise and providing data and recommendations to support system health and ensure the maintenance of Division SLAs.
• Lead the optimization of monitoring systems to ensure efficient data collection and analysis.
• Collaborate with engineering teams to integrate observability into business processes and engineering practices.
• Lead the design and implementation of AI and ML-based technologies for automated decision-making.
• Technical Support:
  • Serve as the primary technical point of contact for clients, assisting with implementation, configuration, and optimization.
  • Collaborate with business partners and IT stakeholders, such as application owners, developers, operations, security, and governance teams, to understand their observability needs and requirements, and provide them with the appropriate solutions and tools.
  • Conduct regular technical reviews and health checks to ensure client success.
  • Provide expert-level troubleshooting and guidance to drive adoption of observability practices.
  • New Observability Technologies:
    • Evaluate and recommend new and emerging observability technologies and tools and conduct proof of concepts and pilots to assess their feasibility and value.What You Will Bring
      • Minimum 8 years progressive experience with 5+ years in design, implementation, development, and customization of observability solutions such as Dynatrace, Solarwinds, OpenTelemetry, Prometheus, Grafana, etc.
      • Experience with scripting languages such as Python, Bash, Powershell and configuration management tools such as Ansible, Terraform, etc.
      • Relevant certifications in observability and monitoring technologies a plus.
      • Expert level knowledge and skills in developing, implementing and customizing observability solutions such as Dynatrace, Solarwinds, etc.
      • Advanced technical skills in observability tools and technologies such as Prometheus, Grafana, and Kubernetes.
      • Strong analytical and problem-solving skills to address complex technical challenges.
      • Excellent communication skills to interact with both technical and non-technical stakeholders.
      • Ability to manage multiple projects and priorities effectively.
      • Commitment to continuous professional development to stay updated with the latest technologies and industry best practices.
      • Solid understanding of network protocols, system administration, incident response, and troubleshooting techniques.
      • Working knowledge with DevOps, CI/CD, and Agile methodologies.Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.
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Keywords: HYUNDAI Translead, Inc, Oceanside , Sr. Observability Architect, Professions , Newport Beach, California