Sr. Observability Architect
Company: HYUNDAI Translead, Inc
Location: Newport Beach
Posted on: June 1, 2025
Job Description:
Job Description - Sr. Observability Architect (25000031)Who We
AreThrough our service brands Hyundai Motor Finance, Genesis
Finance, and Kia Finance, Hyundai Capital America offers a wide
range of financial products tailored to meet the needs of Hyundai,
Genesis, and Kia customers and dealerships. We provide vehicle
financing, leasing, subscription, and insurance solutions to over 2
million consumers and businesses. Embodying our commitment to grow,
innovate, and diversify, we strive to reimagine the customer and
dealer experience and launch innovative new products that broaden
our market reach. We believe that success comes from within and are
proud to support our team members through skill development and
career advancement. Hyundai Capital America is an Equal Opportunity
Employer committed to creating a diverse and inclusive culture for
our workforce.What to ExpectThe Sr. Observability Architect is
responsible for designing and implementing enterprise-wide
observability solutions that enable proactive and efficient
monitoring, alerting, and troubleshooting of HCA systems and
applications. This position will be responsible for ensuring the
reliability, performance, and scalability of our critical systems
and will work closely with development, infrastructure, and
operations teams to support incident response and maintain
SLAs.What You Will Do
- Design and implement comprehensive monitoring and observability
solutions to track system health, performance, and user experience
on HCA platforms such as Dynatrace, Solarwinds, etc. using industry
best practices and standards.
- Design scalable observability solutions using various
monitoring, logging, and tracing tools.
- Develop and maintain custom metrics, dashboards, integrations,
and alerts on HCA observability platforms to satisfy technical and
business requirements.
- Participate in incident response and RCA by utilizing
observability expertise and providing data and recommendations to
support system health and ensure the maintenance of Division
SLAs.
- Lead the optimization of monitoring systems to ensure efficient
data collection and analysis.
- Collaborate with engineering teams to integrate observability
into business processes and engineering practices.
- Lead the design and implementation of AI and ML-based
technologies for automated decision-making.
- Technical Support:
- Serve as the primary technical point of contact for clients,
assisting with implementation, configuration, and
optimization.
- Collaborate with business partners and IT stakeholders, such as
application owners, developers, operations, security, and
governance teams, to understand their observability needs and
requirements, and provide them with the appropriate solutions and
tools.
- Conduct regular technical reviews and health checks to ensure
client success.
- Provide expert-level troubleshooting and guidance to drive
adoption of observability practices.
- New Observability Technologies:
- Evaluate and recommend new and emerging observability
technologies and tools and conduct proof of concepts and pilots to
assess their feasibility and value.What You Will Bring
- Minimum 8 years progressive experience with 5+ years in design,
implementation, development, and customization of observability
solutions such as Dynatrace, Solarwinds, OpenTelemetry, Prometheus,
Grafana, etc.
- Experience with scripting languages such as Python, Bash,
Powershell and configuration management tools such as Ansible,
Terraform, etc.
- Relevant certifications in observability and monitoring
technologies a plus.
- Expert level knowledge and skills in developing, implementing
and customizing observability solutions such as Dynatrace,
Solarwinds, etc.
- Advanced technical skills in observability tools and
technologies such as Prometheus, Grafana, and Kubernetes.
- Strong analytical and problem-solving skills to address complex
technical challenges.
- Excellent communication skills to interact with both technical
and non-technical stakeholders.
- Ability to manage multiple projects and priorities
effectively.
- Commitment to continuous professional development to stay
updated with the latest technologies and industry best
practices.
- Solid understanding of network protocols, system
administration, incident response, and troubleshooting
techniques.
- Working knowledge with DevOps, CI/CD, and Agile
methodologies.Employees in this class are subject to extended
periods of sitting, standing and walking, vision to monitor and
moderate noise levels. Work is performed in an office
environment.
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Keywords: HYUNDAI Translead, Inc, Oceanside , Sr. Observability Architect, Professions , Newport Beach, California
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