Lead sales associate
Company: Petco
Location: Oceanside
Posted on: September 8, 2023
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Job Description:
**Lead sales associate**Category: Stores Location: 815 College
Blvd Suite 102, Oceanside , CA 92057 Schedule: Part_time * Provide
a great experience by engaging with guests utilizing your acquired
skills and training. * Provide quick and courteous service to all
PETCO customers and their pets by determining their needs and
sharing product knowledge to suggest the appropriate merchandise
and services to satisfy them. * Be knowledgeable about pet-related
events/resources and related costs within the community including
dog parks, dog or cat shows, pet-friendly hotels, etc. * Express
passion about animal welfare and maintain integrity in the work
area. * Be familiar with all new products and services in order to
be able to engage with customers regarding new product and services
features and benefits. * Politely and professionally respond to
inquiries regarding products, services and pricing via the
telephone. * Promote a positive culture of teamwork, inclusion, and
collaboration. * Inform Guests of upcoming adoption events, explain
our Think Adoption First philosophy. * Know the team and the areas
of expertise for each partner so that they can connect the customer
with the right partner to deliver the guest experience and desired
. * Maintain familiarity with current promotions and special
services. * Be up to date with seasonal training such as flea and
tick, pet summer safety, holiday promotions, etc. when applicable.
* Complete other duties and special projects as assigned. *
Evaluate guest inquiries and as needed refers to the Leader on
Duty. * Bend, kneel, lift (up to 50 pounds, as necessary) and stand
for long periods of time. **Other** **Duties** **and
Responsibilities** * **UTILIZE SELLING BEHAVIORS**. Youre the key
to providing an amazing guest experience within our Pet Care
Locations. Utilizing the behaviors within our Sales Model is
critical to being able to identify and solve for their needs both
today and in the future. * **CONTRIBUTE TO A SAFE ENVIRONMENT** .
Youll be empowered through our training programs to maintain our
safety protocols. Bottom line, the safety of partners, guests and
pets is our #1 priority. * **BE A PART OF A COLLABORATIVE
CULTURE**. Being a great teammate is key to creating a culture that
is centered around solving for the health and wellness needs of
pets.* **ENGAGE IN YOUR CAREER:** As you develop your skills and
knowledge, you will have the opportunity to participate in
developmental programs to support your continued growth throughout
your career.Knowledge, Skills, and Abilities **STRIVE FORE
RESULTS:** Takes personal responsibility to take action. Puts in
extra effort and work to accomplish important results. Sets high
standards for his/her own performance. Finishes assignments and
tasks in a timely manner. **READILY ADAPT** : Works productively in
the face of ambiguity or uncertainty. Recovers quickly from
problems and setbacks. Deals constructively with mistakes and
problems. Seeks opportunities to acquire new knowledge and skills.
Prefer a minimum of 2 years of experience in providing the public
information in the animal nutrition, care/wellness/treatment
knowledge areas is required. * Knowledge of the grooming salon
program certification (PETCO Promise, Pet Stylist Mentor Program,
Canine Heritage Breed Test, Pet First Aid.)* Familiarity with the
dog training class offerings and the PCCs dog training schedule.*
Familiarity with the PCCs photography and vaccination schedule.The
majority of job duties are conducted indoors, although merchandise
stocking and customer carry-outs will require that an associate
leave the location briefly. Because this position requires bending,
kneeling, lifting (up to 50 pounds, as necessary) and standing for
long periods of time. The large majority of this associates time
will be spent in direct contact with our customers.
Keywords: Petco, Oceanside , Lead sales associate, Sales , Oceanside, California
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